Frappe Technologies

Middle East

AlQaem Physiotherapy
AlQaem Physiotherapy uses ERPNext to streamline operations

About

AlQaem Physiotherapy

AlQaem Physiotherapy is an Iraq-based trading company specializing in physiotherapy devices and equipment.

Apps implemented

ERPNext

Industry

Healthcare

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

As a trading company sourcing physiotherapy equipment from multiple international markets and supplying it across Iraq's healthcare sector, AlQaem needed a unified system to manage procurement, inventory, sales, and asset tracking together.

  • Importing devices from several countries meant purchasing activity was difficult to track consistently against incoming stock and supplier terms.
  • Equipment inventory, including devices held for demonstration, installation, or maintenance, had limited visibility against sales and procurement records.
  • Sales to clinics, hospitals, and government institutions were not directly connected to financial records, adding manual work to close out transactions.
  • Fixed assets such as maintenance tools, demo units, and installation equipment lacked a structured system for tracking value and depreciation over time.
  • Financial reporting depended on manually pulling together data from purchasing, stock, and sales, delaying a clear view of overall performance.

Benefits

ERPNext was implemented across accounting, buying, selling, stock, and fixed assets, giving AlQaem a connected system to run its trading and service operations.

  • Purchasing from international suppliers is now tracked directly against incoming stock, improving visibility over procurement and supplier commitments.
  • The inventory of physiotherapy devices and equipment is managed in real time and is connected to both purchasing and sales activities.
  • Sales transactions to clinics, hospitals, and government clients flow directly into accounting, reducing manual work in closing the books.
  • Fixed assets, including demo, maintenance, and installation equipment, are now tracked in a structured register with depreciation managed automatically.
  • Reporting draws on a single, connected system, making it faster to gain a clear view of business performance across purchasing, stock, sales, and assets.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

With ERPNext, AlQaem Physiotherapy now runs its core operations, from international procurement through inventory and sales to asset management, on one connected platform.

  • A more accurate, real-time view of equipment inventory and its movement through purchasing and sales.
  • Less manual reconciliation between purchasing, sales, and accounting.
  • Clearer tracking and valuation of fixed assets used in maintenance and installation services.
  • A stronger operational foundation to support AlQaem's continued growth as a trusted supplier of physiotherapy technology across Iraq's private and government healthcare sectors.

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story